Frequently Asked Questions
Is there a minimum order required?
At this time we do not require a minimum order and will gladly process any size order. We do offer free shipping of orders over $50.00.
Is it safe to use my credit card on this site?
Yes, we have a secure merchant account system that keeps all credit card information confidental without anyone seeing your credit card number or information. This system is completely secure.
What forms of payment do you accept?
We accept Visa, Mastercard, Discover, American Express, and E Checks
How long will it take to receive my order?
5-8 business days after your order is received.
How will my product be shipped?
All orders will be shipped via UPS, Fed Ex, or United States Postal Service.
How does the return policy work?
We stand behind all the products we offer to our customers. If you have a problem with our product when it is received please notify us. If you are not 100% satisfied with any part of your order we will gladly refund your money or exchange your product. Shipping costs will not be refunded.
If you need to return an item please email us returns@sweetbows.com and we will contact you within one business day and give you instructions on how to return your order. For more information on our Return Policy please visit our Returns Page.
How can I place my order if I experience difficulties with your website?
Please give us a call @ 1-877-651-0547 and we will be happy to take your order over the phone.
